How Brainzy Works

Brainzy uses a technique called Retrieval Augmented Generation (RAG) to deliver accurate answers based on your content. Users are provided links to the source of information to learn more or validate their answers. See below how our process works.

Content Upload

Our experienced team collaborates closely with you to gather all the necessary content, including your website pages, help centers, PDFs, text files, and any other relevant sources. We meticulously organize and structure the information to ensure your chatbot has a comprehensive knowledge base, enabling it to provide accurate and helpful responses to your customers' inquiries.

AI Training & Tuning

We recognize that every company has unique needs and requirements. That's why we take the time to fine-tune the AI parameters to align perfectly with your business objectives and brand voice. By customizing the AI settings, we ensure that your chatbot delivers accurate, relevant, and brand-consistent responses, creating a seamless and personalized experience for your customers.

Script Integration

Integrating Brainzy into your website is a simple and straightforward process. Our script is one line of code and takes just minutes to add, requiring minimal developer resources. We provide clear, step-by-step instructions and dedicated support to guide you through the integration process, ensuring a smooth and hassle-free implementation.

Ongoing Support

Our commitment to your success extends beyond the initial setup. We provide ongoing support to ensure you're completely satisfied with your chatbot's performance. As your business grows and evolves, we're here to help you update and expand your chatbot's knowledge base, keeping it up-to-date and effective in addressing your customers' needs. Our team is always ready to assist you, ensuring that Brainzy continues to deliver exceptional results for your business.

Key Features

  • Instant, accurate responses
  • 24/7 availability
  • Customizable instructions for safety and onbrand messaging
  • Source links for reliability and additional information
  • Personalized branding to ensure brand consistency
  • Flexible call-to-action buttons for better conversion rates
  • No personal information stored or used for AI training

Frequently Asked Questions

How long does it take to set up Brainzy?

The setup time for Brainzy varies depending on the complexity of your requirements and the volume of content that needs to be integrated. However, our streamlined onboarding process ensures a quick and efficient implementation. On average, you can expect to have your AI chatbot up and running within 1 week.

How does Brainzy handle complex or unique inquiries?

Brainzy understands the nuances of natural language, and can apply reasoning and logic, allowing it to perform well with complex and unique questions. If Brainzy encounters a query it can't answer, it will say it doesn't know. It can also provide the contact information of your customer support team.

Can Brainzy be customized to match my brand's look and feel?

Yes, Brainzy can be fully customized to align with your brand's visual identity. From your customer's perspective, the chatbot will look like a seamless extension of your website. This creates a cohesive and consistent experience for your visitors, reinforcing your brand's presence across all touchpoints.

Is Brainzy secure? How is my data protected?

Yes! Brainzly adheres to data and security best practices. Any data processed by Brainzy is encrypted and transferred securely. Additionally, Brainzy does not store or retain any messages or sensitive information about you or your customers, so you don't need to worry about potential database breaches.

Get Started with Brainzy Today

Experience the power of AI-driven customer support that scales with your business.

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